SCSS Consulting
ISO 27001 Certified | Healthcare Technology Specialists

Technical Support Plans

Built secure. Built compliant. Built right.

Keep your healthcare software running smoothly with dedicated development hours and guaranteed response times from the team that built it.

Essential
$1,200/mo
+ GST
Recommended
Professional
$2,400/mo
+ GST
Enterprise
$4,500/mo
+ GST
Development Hours5 hrs/mo12 hrs/mo25 hrs/mo
Critical Issue Response8 hours4 hours1 hour
High Priority Response24 hours8 hours4 hours
Normal Priority Response2 business days1 business day8 hours
Bug Fixes & Defects
Configuration Changes
External Library Updates
Data Compliance Check
Infrastructure Monitoring
Backup Verification
Technical Support
Hours Rollover12 months12 months12 months
12-month minimum commitment
Development hours roll over for 12 months
Invoiced monthly in advance
All prices exclude GST

Secure Your Healthcare Technology

Book your free 30-minute strategy session to discuss your support needs.

Book Free Strategy Session📞 +61 450 395 294