Built secure. Built compliant. Built right.
Keep your healthcare software running smoothly with dedicated development hours and guaranteed response times from the team that built it.
Essential $1,200/mo + GST | Recommended Professional $2,400/mo + GST | Enterprise $4,500/mo + GST | |
|---|---|---|---|
| Development Hours | 5 hrs/mo | 12 hrs/mo | 25 hrs/mo |
| Critical Issue Response | 4 hours | 2 hours | 30 mins |
| High Priority Response | 24 hours | 8 hours | 4 hours |
| Normal Priority Response | 2 business days | 1 business day | 8 hours |
| Bug Fixes & Defects | ✓ | ✓ | ✓ |
| Configuration Changes | ✓ | ✓ | ✓ |
| External Library Updates | ✓ | ✓ | ✓ |
| Data Compliance Check | ✗ | ✓ | ✓ |
| Infrastructure Monitoring | ✗ | ✓ | ✓ |
| Backup Verification | ✗ | ✓ | ✓ |
| WhatsApp Group Real-Time Support | ✗ | ✓ | ✓ |
| Weekly Vulnerability Scan | ✗ | ✗ | ✓ |
| Monthly Penetration Testing | ✗ | ✗ | ✓ |
| Technical Support | ✓ | ✓ | ✓ |
| Hours Rollover | ✗ | 12 months | 12 months |
Book your free 30-minute strategy session to discuss your support needs.